Frequently Asked Questions

Ask a question

Welcome to Tulsa’s Hub For Innovation! We’re thrilled to welcome you into a  community that is designed to inspire growth and success. Whether you’re working solo or leading a team of 50, our space is built to scale with your needs, providing the resources, support, and flexibility to take your business to the next level.

This page has been created to guide you through the essential details about your move and membership, helping to ensure a smooth transition into your new workspace. We want you to feel at home from day one, so consider this page your go-to resource. We will be constantly updating this page with new information, so please send your questions our way!

What are your hours?

Our public hours of operation are Monday-Friday 8a-5p. Members have 24/7 access to Gradient through the member app.

Where can I park?

We want to make sure you find the parking option that fits your needs and your budget. See the parking map below for a list of options and use the link below to sign up for parking. Street parking is also available through the ParkMobile App.

Wave Parking | Meadow Lot $20+ tax/month.
Fill out this form and use 36°N Member as the promo code.

American Parking Lot 119 Starting at $45 + tax/month.
Fill out this form.

Premium Parking | Arts District Lot $46 + tax/month.
Fill out this form and use PARK  120 as the promo code.

Premium Parking | Arena Lot $36+tax/month.
Fill out this form.

American Parking Garage | Lot 129 $90+ tax/month.
Fill out this form.

American Parking  | Lot 120
$60+tax/month.
Fill out this form.

Can I recieve mail at Gradient?

Yes! We have a secure mail room with delivery and pickup on weekdays. Members with year-long contracts automatically recieve mail service. For all other membership types, mail service can be added on for $30/month. Contact concierge@joingradient.com for details.

Can I rent a conference room at Gradient?

Yes! We have 25+ meeting rooms for groups of 2-25. You can view all rentable spaces here!

Can I host an event at Gradient?

Yes! We have 3 unique event venues on-site that can facilitate events of up to 300 guests. Check out our event venues here.

What furniture is provided in my office?

Each office is fully equipped with ergonomic workstations, featuring a sit/stand desk, a comfortable task chair, and a lockable filing cabinet for secure storage. Additionally, every office includes at least one small trashcan, with larger offices receiving multiple.

What food and beverage options are available onsite?

Our five community kitchens will be fully stocked with the bottomless Topeca coffee you know and love, along with filtered water and ice.

Additionally, a micro-market on the lower level will offer 24/7 access to convenient grab-and-go snacks, meals, and drinks.

We’re also thrilled to introduce an onsite restaurant and café, available to both members and the public. Open for breakfast, lunch, and dinner, it will feature espresso drinks, quick bites, and cocktails with elevated fare in the evenings.

What security do you have in place?

Safety and security are top priorities for us! We have 24/7 on-site and perimeter security and multiple layers of infrastructure to create a secure and welcoming environment for all members and guests.

How do I make changes to my membership?

Membership changes can be made in your Gradient Member Portal.

When do Orientations begin?

Office Members
Your official move-in date is Monday, January 6. Your team lead received an email with the exact time of your team orientation on January 6. Your entire team should be present at orientation so that you can each gain access to your new space through the Gradient App!

Coworking, Dedicated Desk, and Tulsa Remote Members
Your official move-in window starts Tuesday, January 7. In order to keep the orientation process organized, please wait until Tuesday, or any day after, to come to Gradient! To begin your membership and gain access to the building/internet, you must attend orientation on your first day. Group orientations will be held Tuesday - Friday at 9a, 12p and 3p. No need to sign up- just show up to your preferred time! After attending an orientation, you will have full access to the building and amenities!

Plus
The first 1,000 members to complete orientation will receive exclusive Gradient Founding Member swag!

Where can I park?

We want to make sure you find the parking option that fits your needs and your budget. See the parking map below for a list of options and use the link below to sign up for parking.

Wave Parking | Meadow Lot $20+ tax/month.
Fill out this form and use 36°N Member as the promo code.

American Parking Lot 119 Starting at $45 + tax/month.
Fill out this form.

Premium Parking | Arts District Lot $46 + tax/month.
Fill out this form and use PARK  120 as the promo code.

Premium Parking | Arena Lot $36+tax/month.
Fill out this form.

American Parking Garage | Lot 129 $90+ tax/month.
Fill out this form.

American Parking  | Lot 120
$60+tax/month.
Fill out this form.

What will my office look like?

We have thoughtfully designed the offices in an elevated and elegant style,  providing a neutral backdrop for you to customize as you choose.

What furniture will be provided in my office?

Each office is fully equipped with ergonomic workstations, featuring a sit/stand desk, a comfortable task chair, and a lockable filing cabinet for secure storage. Additionally, every office includes at least one small trashcan, with larger offices receiving multiple.

Can I add walls to subdivide my office?

Permanent walls cannot be added within individual offices; however, we do allow the installation of modular walls to customize your workspace. One pre-approved option is Vari Flex Walls, available in various sizes, sleek styles, and colors to match your aesthetic. If you're interested, we can connect you with a Vari representative. You are also welcome to source your own partitions or modular walls, but please note that they must be approved by our Operations department prior to ordering and installation.

How can I customize my office?

We want you to feel completely at home in your office. Each space comes with a basic workstation, including a sit/stand desk, a task chair, and a lockable filing cabinet. If you wish to personalize your office with your own furniture or decor, we encourage you to do so, provided it adheres to the following guidelines: Members are responsible for moving and maintaining their own furniture. For larger furniture move-ins, please notify our Operations team in advance so we can assist with loading dock and elevator access. Additionally, nothing may be hung from the ceiling or attached to pipes, sprinkler lines, wires, panels, HVAC units, or any other equipment suspended from the ceiling. Non-compliance with this policy may result in fines or termination of access.

What food/beverage options are available on site?

Our five community kitchens will be fully stocked with the bottomless Topeca coffee you know and love, along with filtered water and ice.

Additionally, a micro-market on the lower level will offer 24/7 access to convenient grab-and-go snacks, meals, and drinks.

We’re also thrilled to introduce an onsite restaurant and café, available to both members and the public. Open for breakfast, lunch, and dinner, it will feature espresso drinks, quick bites, and cocktails with elevated fare in the evenings.

How will I access the new space?

As part of our transition to the new space, we’re excited to announce that all membership plans now include 24/7 access! Your smartphone will act as your 'key,' granting access to Member-Only areas, your office, and the building after-hours, including weekends and holidays.

For members without a smartphone, we can easily provide a key card or fob for seamless access.

What are the A/V capabilities in the meeting rooms and event spaces?

Most meeting rooms are equipped with a TV display and offer both hardwired and wireless connection options.

The Pitch Lounge features a TV display, speakers, a microphone, and both wired and wireless connectivity.

The Atrium Theater is outfitted with two TV displays, two dedicated microphones, speakers, and both hardwired and wireless connection options.

The Gallery offers multiple TV displays, six dedicated microphones, speakers, and a confidence monitor, all with the flexibility of wired and wireless connections.

Is there any type of phone service provided?

We do not offer phone service, but if you require a hardline or WiFi VoIP phone, we can assist by adding a static IP and configuring the setup. Members are responsible for providing their own phone and covering the cost of the static IP as well as any additional fees that may apply.

How will the wi-fi work?

Each member will receive unique authentication credentials for network access, utilizing a Hotspot 2.0 profile with WPA2 Enterprise connectivity.

We will offer two SSIDs: 'Member' and 'Guest.' Guests will be directed to a splash page where we will collect their information for registration; please note that guest Wi-Fi will have time limits and speed thresholds.

For events, we will provide voucher codes to facilitate access.

Are ethernet plugins available?

By default, each membership includes Wi-Fi access. For members in offices, a hardwired connection can be added for an additional one-time fee.

What is the move in plan?

December 13: Current 36°N. locations close

December 14 - January 5: All locations closed for move

January 6: Move-in day!

Over the next couple of months, our team will be in touch with logistics and specifics regarding your move.

What will happen to my mailing address?

If you currently receive mail at 36°N and are moving to Gradient with us, please submit a change of address form through USPS. In early December, we will email all members with mailboxes included in their Gradient contracts, providing their new mailing addresses. You can use this information to file a change of address with USPS by December 13.

If you currently receive mail at 36°N and do not want your mail forwarded to Gradient, you can use this form to forward your mail to an address of your choice. Please do this no later than December 13.

Can you move my personal furniture to Gradient for me?

If you need help moving personal furniture from Basecamp or the Incubator to Gradient, we will offer moving services for a fee. Please fill out this form to inquire about moving services. Please note that our team will not transport technology or personal items such as artwork, paperwork, or books. All personal belongings must be removed from the current space by 5pm on December 13, 2024.

What will security look like?

Safety and security are top priorities for us! We will have 24/7 on-site security and multiple layers of infrastructure to create a secure and welcoming environment for all members and guests. Additionally, we’ve partnered with TAD Security Patrol to enhance safety, offering extra support for members and guests as they move between their parking areas and our facility.

Will there be on-site child care or gym facilities?

While we don’t currently offer an on-site gym or childcare, we are exploring partnerships and working to bring additional amenities to the neighborhood to better serve our community’s needs.

Will dogs be allowed at Gradient?

Though we are big fans of our furry friends, only ADA service animals will be allowed in our new space.

How soon can we start reserving event and conference room space at Gradient?

You'll be able to reserve space after your orientation, beginning on Jan 6th! If you want to put your name down for a conference room or event space for the new space, please complete this request form.

Redefine how you work.

Gather. Grow. Thrive.

Join Gradient